FAQ
Questions, answered plainly
The questions from the landing page and the page for family members, in one place.
The basics
What is Malaffaty?
Who makes it?
ExAutomatica, the venture factory of Applied AI Inc., a Delaware corporation.
What can I send?
Any health paper: lab results, prescriptions, scans and their reports, vaccine cards, doctors' letters, discharge notes. A photo, a PDF or a voice note after a visit.
Do I need an app?
No. You send papers and ask questions on WhatsApp. The website is for your family, who sees what, and reading each file.
Which languages does it work in?
Arabic and English. It reads papers in either.
What does it cost?
Nothing for now. Free during early access.
How do I start?
Press the start button: WhatsApp opens with the first message ready. Send it, then send your first paper.
Your family
How does it know whose paper it is?
The first paper for a person teaches it: it asks once. After that it asks you to confirm with one tap.
Who sees what?
You always see your own file. Anyone else sees a file only if the person allows it, or, for a child or a parent without a phone, someone who looks after that file allows it. Only you decide who sees it.
Can I keep a file for someone without a phone?
Yes: a child, or a parent who does not use WhatsApp. You look after the file. If they get their own account later, the file becomes theirs.
How does someone know a request is real?
Malaffaty is made by ExAutomatica. It messages you from a number we will publish here.
Can I take a yes back?
Yes, at any time. Nothing already saved is deleted; they stop seeing the file from then on.
The guide
Does it replace my doctor?
No. It reads your papers and gives guidance: what a value means, what to ask, when not to wait. Your doctor decides.
Where do its answers come from?
From your family's own papers. Every answer points to the paper behind it.
Early access · free None of this replaces your doctor.